"A powerful new book to help you become an assertive manager"

• Build self-confidence in managing people, making decisions, and taking risks
• Develop social skills, speak up confidently in meetings, and make effective presentations
• Master the art of delegation with employees and learn how to ask your peers, and your boss, for what you want
• Learn effective guidelines for saying "no" to your employees, your peers, and your boss
• Learn effective coaching techniques to correct employee behavior in a way that produces positive change

"A must read for every first-time supervisor or any manager who wants to improve his or her leadership skills"